Phone Support Associate

3 weeks ago


American Fork, Utah, United States Contact Center Hiring Full time
Company Overview
We are a company that prides itself on being in the 'People Business'. This means we value individuals who embody our brand's outgoing, friendly can-do attitude. As a Phone Support Associate, you will play a vital role in representing our values and providing an exceptional customer experience. Our team is dedicated to fostering a positive and inclusive work environment, where everyone has the opportunity to grow and thrive.

Responsibilities
  1. Answering phones, emails, and live chat from customers
  2. Professionally responding to customer inquiries
  3. Identifying and escalating priority issues to high-level management

What We Offer
  • Health, dental, and vision benefits
  • 401k savings plan
  • Employee advancement opportunities


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