Customer Experience Specialist

1 month ago

Annapolis, Maryland, United States The Men's Wearhouse, Inc. Full time

Job Title: Retail Sales Consultant

Job Overview:

The Men's Wearhouse, Inc. is seeking a highly skilled Retail Sales Consultant to join our team. As a Retail Sales Consultant, you will be responsible for delivering a world-class customer experience, driving sales growth, and contributing to a positive work environment.

Key Responsibilities:

  • Consistently demonstrate benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
  • Encourage and participate in team selling, building relationships with customers, and meeting personal volume goals.
  • Assist with receiving shipments, maintaining a clean and organized store, and visually merchandising the store.
  • Monitor the security of company property, report discrepancies, and participate in merchandise stock counts.
  • Effectively interact with the store team to achieve established team goals and maintain a workplace free of harassment and discrimination.

Requirements:

  • Bend down and squat to locate and pick up merchandise, bend down and crouch to mark pants for alterations, and climb a ladder to reach merchandise and supplies.
  • Lift arms and reach over the head to hang or take merchandise off racks or place on customers, operate a computer and cash register, and perform manual tasks such as reaching across the counter to exchange monies with customers.
  • Stand and walk for the majority of the work shift, sometimes as long as twelve hours per day, five or six days per week.

Physical and Mental Requirements:

  • Frequent bending and twisting at the neck and waist, crouching and squatting, reaching above and below shoulder height, grasping, pulling, pushing, and fine manipulation with both hands, lifting up to 50 lbs.
  • See and distinguish between fabric patterns and colors.

Equal Employment Opportunity:

The Men's Wearhouse, Inc. celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

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