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Service Technician

2 months ago

Tuscaloosa, Alabama, United States SPECTRUM Full time
Job Summary

We are seeking a highly skilled and motivated Field Technician to join our team at Spectrum. As a Field Technician, you will be responsible for installing and repairing services for our customers, providing world-class customer service, and working independently with minimal supervision.

Key Responsibilities
  • Install and repair services for residential customers
  • Provide customer service and education on proper use of Spectrum services and equipment
  • Perform basic to advanced installations, disconnects, downgrades, and upgrades
  • Work in a variety of working conditions and locations, including outdoors and in confined spaces
  • Use hand tools and navigate company vehicles in changing environments
Requirements
  • High School diploma, GED, or equivalent work experience
  • Technical skills: problem solver with a technical aptitude, computer and software application use
  • Skills: communication, professionalism, time management, organization, critical thinking, responsible/reliable
  • Abilities: interpret analytics from soft tools such as meters and handheld devices, troubleshooting, read, write, and speak the English language
  • Physical: ability to walk over all types of terrain in all kinds of weather, ability to safely use weight-bearing equipment, ability to lift up to 90 lbs and climb ladders to a height of 32 feet
What We Offer
  • Learning Culture: 160+ hours of training, hands-on experience, and mentoring to advance your skills
  • Dynamic Growth: paid training and opportunities to move up and around the company
  • Competitive Pay: generous starting pay
  • Total Rewards: comprehensive pay and benefits package that rewards employees for their contributions to our success