Room Attendant

2 weeks ago


Portage, Michigan, United States Springhill Suites Portage MI Full time
Job Overview

Springhill Suites is seeking a dedicated Room Attendant to join our team in maintaining the cleanliness and orderliness of our hotel. This role is essential in ensuring guest satisfaction and enhancing the overall experience for visitors.

Key Responsibilities:

  • Prepare and organize cleaning supplies and equipment to efficiently clean guest rooms and public areas.
  • Thoroughly clean windows, doors, walls, and fixtures to uphold the hotel's high standards of cleanliness.
  • Sanitize bathrooms, including toilets, sinks, and mirrors, ensuring a pristine environment for guests.
  • Restock room amenities and ensure that all supplies are available for incoming guests.
  • Maintain cleanliness of hard floor surfaces by hand washing and ensuring they are free of dirt and debris.
  • Dust and polish furniture and fixtures, including hard-to-reach areas, to maintain a welcoming atmosphere.
  • Change bed linens and check for cleanliness, ensuring a comfortable sleeping environment for guests.
  • Inspect and clean closets, restocking necessary supplies for guest convenience.
  • Vacuum carpets and clean public areas, moving furniture as needed to ensure thorough cleaning.
  • Check the functionality of room equipment and report any maintenance issues promptly.
  • Safeguard hotel property by maintaining custody of cleaning supplies and equipment.
  • Exhibit a friendly and courteous demeanor while interacting with guests and team members.
  • Assist in laundry duties by sorting and distributing cleaned linens as required.
  • Maintain outdoor areas by cleaning patios and balconies, ensuring they are tidy and inviting.

Qualifications:

  • High School diploma or equivalent.
  • Familiarity with hotel cleaning standards is preferred.

Physical Requirements:

  • Ability to lift up to 50 lbs. and perform physical tasks throughout the shift.
  • Capability to operate cleaning equipment and perform tasks at various heights.

Additional Skills:

  • Strong communication skills for effective interaction with guests and staff.
  • Problem-solving abilities to address and resolve issues as they arise.
  • Flexibility to work various shifts, including weekends and holidays.

Benefits:

  • Team-oriented culture with a focus on values.
  • Comprehensive medical, dental, and vision coverage.
  • Paid vacation and holidays.
  • Opportunities for career advancement and training.
  • Employee discounts and flexible scheduling options.


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