Retail Sales Associate
1 month ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at the Petersen Automotive Museum Foundation in Los Angeles, CA. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a high level of product knowledge.
Key Responsibilities:
- Build strong relationships with customers by understanding their needs and providing personalized recommendations.
- Stay up-to-date with product features and maintain a high level of product knowledge to effectively communicate with customers.
- Meet sales goals by inspiring customers to make purchases and creating a lasting positive impression of the Petersen and the purchase.
- Maintain a clean and organized store environment by restocking shelves and maintaining visual displays.
- Learn and adhere to the Petersen's systems and procedures to enhance selling efficiencies and complete support duties.
- Develop product knowledge by reading current vendor tags and pamphlets and attending training sessions.
- Be aware of current promotional events and sales to effectively communicate with customers.
- Maintain good housekeeping standards and adhere to Loss Prevention and inventory control procedures.
- Regular, dependable attendance and punctuality are essential for this role.
- Basic understanding of sales principles and customer service practices.
- Hands-on experience with POS transactions.
- Familiarity with inventory procedures.
- A friendly and energetic personality with a customer service focus.
- Ability to perform under pressure and address complaints in a timely manner.
- Solid computer skills and ability to work with minimal supervision.
- Highly organized and able to store items efficiently.
- Excellent verbal and written communication skills and proficiency in English.
- Availability to work flexible shifts and meet the needs of the business.
Minimum 1 year of work experience as a Retail Sales Associate, Sales Representative, or similar position.
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