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Retail Sales Associate
2 months ago
Join the Los Angeles Philharmonic Association team as a Retail Sales Associate and be part of a dynamic store environment. As a frontline team member, you will deliver superior customer service by combining sales skills and product knowledge in the day-to-day retail operations at the LA Phil Store, located inside the iconic Walt Disney Concert Hall.
Key Responsibilities:- Customer Engagement: Greet customers, initiate conversations, and interact in a helpful way to encourage sales and build connection.
- Brand Ambassador: Represent the organization's musical mission and values by connecting customers to products that enhance their concert experience.
- Cashiering: Operate the point-of-sale system and other store technologies to ensure a smooth and efficient shopping experience.
- Product Flow: Assist with inventory distribution, product labeling, organization, and reports.
- Information: Accurately respond to questions about performances, programs, and venues and proactively seek answers to inquiries when necessary.
- Visual Merchandising: Collaborate with the team to restock, maintain merchandise displays and back stock, and clean displays as needed.
- Special Events: Assist with retail operations during special events.
- Outgoing and Customer-Focused: Enjoy working with the public and thrive as part of a sales team, demonstrating strong customer engagement skills.
- Previous Retail Experience: Prior retail sales experience with point-of-sale system is required.
- Dynamic and Flexible: Excel in a dynamic, fast-paced environment, consistently providing reliable and accurate information while showing initiative.
- Schedule Flexibility: Flexible schedule with the ability to work nights, weekend, and holidays as scheduled at Walt Disney Concert Hall.
- Secondary Language Fluency: Experience in retail sales especially in music, art, accessories, and gifts, is a plus.
- Physical Demands: Ability to lift and carry up to 30 lbs, stand for 4+ hours, walk, pull weighted carts of 30+ lbs, and bend/stretch as needed.
- Diversity and Inclusion: Dedication and commitment to engage in and promote diversity, equity, and inclusion within the staff, vendors, and within interactions with the surrounding community is a must.
The Los Angeles Philharmonic Association is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to diversity, equity, and inclusion within our staff, musicians, guest artists, audiences, and surrounding communities.
