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Vice President of Collections and Recovery

1 month ago

Allen, Texas, United States Credit Union Texas Full time
Job Summary

We are seeking a highly experienced and skilled Vice President of Collections to join our team at Credit Union Texas. As a key member of our leadership team, you will be responsible for developing and implementing strategies to protect the credit union while maintaining high member service standards.

Key Responsibilities
  1. Strategic Leadership: Develop and lead a high-performing collections department, identifying industry trends and implementing creative solutions to reduce losses.
  2. Staff Management: Determine staffing needs, interview and hire candidates, and develop a best-in-class team of negotiators.
  3. Performance Management: Appraise employee performance, reward and discipline based on performance, and perform annual reviews.
  4. Data-Driven Decision Making: Utilize data and metrics to drive decision-making and refine collections strategies.
  5. Financial Management: Oversee budgeting, forecasting, and financial analysis related to collections, implementing strategies to minimize bad debt and optimize recovery rates.
  6. Regulatory Compliance: Ensure employees follow the Texas Collection Act and other applicable regulations.
Requirements
  • Minimum 5 years of experience in collections, repossessions, remarketing, negotiations, bankruptcy, and regulations.
  • High school diploma or general education degree (GED) and one to two years related experience and/or training.
  • Bachelor's degree or higher preferred.
Working Conditions

This is a sedentary role that requires frequent talking, sitting, and using hands to handle or feel. The employee will occasionally stand and walk, climb or balance, and stoop, kneel, crouch, or crawl. The employee will occasionally lift and move up to 10 pounds.

Equal Opportunity Employer

Credit Union Texas is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.