Guest Service Ambassador

3 weeks ago


Branson, Missouri, United States HYATT Hotels Full time

We are seeking a highly motivated and detail-oriented individual to join our team as a Front Desk Agent at Hyatt Hotels. In this role, you will have the opportunity to work with a diverse group of guests, ensuring that every stay is memorable and enjoyable. Your key responsibilities will include:

* Greeting and registering guests in a friendly and professional manner
* Providing exceptional guest service during their stay, including responding to inquiries and resolving issues in a timely manner
* Settling the guest's account upon completion of their stay
* Registering guests making and modifying reservations
* Performing hotel operator and concierge duties
* Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy

**Benefits:**
- Competitive salary range: $35,000 - $55,000 per year
- Opportunities for career advancement and professional growth
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance



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