Support Services Coordinator

3 weeks ago


WinstonSalem, North Carolina, United States Tax Protection Plus Full time
Job Description

We are looking for an Administrative Support Specialist to provide support services for our tax audit defense services. The ideal candidate will have excellent communication skills and be able to work independently.

Job Responsibilities:

  • Provide general office support, including answering phones and responding to emails.
  • Assist with data entry and record-keeping, ensuring accuracy and timeliness.
  • Prepare client correspondence and reports, meeting company standards.
  • Work closely with the case specialist group to coordinate administrative tasks.
  • Make outbound calls to clients and the IRS, resolving issues and answering questions.

Required Skills and Qualifications:

  • High School Diploma or equivalent.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment, with strong multi-tasking skills.

An estimated salary for this role is $48,000 - $58,000 per annum, based on experience and location.



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