Parts Counter Lead Specialist

3 weeks ago


San Antonio, Texas, United States BD Holt Company Full time

Are you looking for a challenging role in customer service where you can utilize your excellent communication and organizational skills? BD Holt Company is seeking a highly motivated Parts Counter Lead to join our team.

About the Role

This position is responsible for communicating with customers in a positive, caring, and timely manner to enhance customer relations while maintaining accurate and efficient processing of all parts transactions. The successful candidate will work Monday through Friday, 7:00 AM to 5:00 PM, and must be able to obtain forklift certification.

Key Responsibilities
  • Model and promote the use of HOLT's Values Based Leadership (VBL) tools to ensure alignment with our Vision, Values, and Mission.
  • Supervise the activities of Parts Counter Sales Representatives, develop schedules, and ensure attendance at department meetings.
  • Complete all parts transactions for internal/external customers in an accurate, timely, and supportive manner to ensure customer satisfaction.
Requirements
  • Minimum 4 years of customer service experience required; Truck Parts store experience highly desired.
  • GED or High School diploma preferred.
  • Must have a valid driver's license.

We offer a competitive salary of $60,000 per year and a range of benefits including health insurance, retirement plan, and paid time off. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please apply today.



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