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Front Desk Associate
2 months ago
About the Role:
We are seeking a highly skilled and compassionate Front Desk Associate to join our team at the Sharon Center for Health & Rehabilitation. As a key member of our staff, you will play a vital role in providing exceptional customer service and support to our residents, families, and visitors.
Key Responsibilities:
- Greet and assist visitors, residents, and families with warmth and professionalism
- Manage inquiries and respond to requests in a timely and efficient manner
- Coordinate appointments, meetings, and resident activities
- Receive and distribute mail, newspapers, and gifts for residents
What We Offer:
- A competitive compensation package
- Improved health insurance and retirement benefits
- Comprehensive training and mentorship
- Support for professional growth and development
- A collaborative work environment
Requirements:
- High school graduate or equivalent preferred
- Ability to read, write, and comprehend English
- Excellent interpersonal and communication skills
- Previous experience in a receptionist or customer service role preferred
- Proficient in using office equipment and computer applications
- Empathy and understanding towards the needs of residents and their families
About Us:
National Health Care Associates is a family-run organization dedicated to providing exceptional care and services to our residents and communities. We are proud to be a Great Place to Work Certified organization and are committed to fostering a positive and inclusive work environment.