Senior Program Manager, Appstore Policy Governance

2 weeks ago


Sunnyvale, California, United States Amazon Services LLC Full time
About the Role

We are seeking a highly skilled Senior Program Manager to lead our Appstore Policy Governance team. As a key member of our Entertainment, Devices and Services (EDS) organization, you will be responsible for developing and implementing policies that protect Amazon, our customers, and developers.

Key Responsibilities
  • Develop and maintain policies that ensure a trusted and safe environment for our customers
  • Work closely with Amazon leadership to set the long-term vision for Appstore policy governance
  • Collaborate with cross-functional teams to improve policy mechanisms and analyze data to prioritize tool improvements
  • Lead a small team of policy program managers and provide guidance on policy governance and enforcement
  • Make balanced decisions on content moderation questions and develop policies and governance frameworks to identify and resolve escalation scenarios
Requirements
  • 5+ years of program or project management experience
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
  • Experience using data and metrics to determine and drive improvements
  • Experience defining and executing program requirements
  • Experience working cross-functionally with tech and non-tech teams
About the Team

The Appstore Policy Governance team is responsible for developing and implementing policies that ensure a trusted and safe environment for our customers. We work closely with cross-functional teams to improve policy mechanisms and analyze data to prioritize tool improvements.



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