Financial Services Associate
1 month ago
About UFCU
UFCU is a leading financial institution dedicated to serving its members and empowering their financial success. Our team is passionate about building financially healthy communities and fostering a collaborative, diverse, and inclusive environment that promotes innovation, performance excellence, and career growth.
Job Summary
As a Part-Time Teller, you will play a critical role in delivering exceptional member service by processing transactions, building member relationships, and offering products that meet their needs. You will work under direct supervision and be responsible for demonstrating behaviors critical to ensuring exceptional member service, including sales success, accountability, detail orientation, stress management, problem-solving, and effective communication.
Key Responsibilities
- Greet members and maintain a positive, welcoming atmosphere in the branch.
- Process transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and attention to detail.
- Build member relationships by offering products and services that meet their needs and providing exceptional customer service.
- Conduct system navigation on various computer systems to process transactions and maintain member accounts.
- Process address, phone number, and email changes, as well as establish direct deposit and assist with online and mobile banking.
- Perform other duties as assigned, including adhering to all company policies, procedures, and business ethics codes.
Requirements
- High School Diploma or GED.
- Minimum of six (6) months of Teller or cash handling experience.
- Minimum of six (6) months of customer service experience.
- Bachelor's Degree in Business or Finance-related field may substitute for experience requirements.
- Minimum of six (6) months working in a team environment.
Preferred Requirements
- English/Spanish bilingual.
- Bachelor's Degree.
- Credit Union experience.
- General knowledge of applicable financial industry regulations.
- Military experience.
About This Career Opportunity
We're always looking for talented individuals who share our passion for delivering exceptional member service and building financially healthy communities. If you're looking for a career with a socially conscious, service-oriented organization and want to make a difference in your community, join our UFCU team.
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