Salesforce Operations Manager

7 hours ago


Lebanon, New Hampshire, United States StepStone Group Full time
Job Summary
Appcast, a leading digital recruitment platform, is seeking a highly skilled Salesforce Operations Manager to join our team. As a key member of our operations team, you will be responsible for maintaining, implementing, and configuring Salesforce to drive business growth and improve end-user effectiveness.

Key Responsibilities:
  • Develop and execute a comprehensive Salesforce strategy that aligns with company objectives.
  • Lead Salesforce-related projects, from initial scoping and planning to execution, ensuring timely delivery and successful outcomes.
  • Collaborate with senior management, sales, delivery, COE, marketing, and other departments to gather requirements and provide solutions.
  • Evaluate and recommend Salesforce products and features to improve productivity, efficiency, and customer engagement.
  • Provide training and support to end-users, ensuring they have the skills and knowledge to effectively use Salesforce and connected systems.

Requirements:
  • 7+ years' experience working in Revenue, Sales or Business Operations.
  • 3+ years of experience as a Salesforce Certified Administrator with a deep understanding of the platform's features and capabilities.
  • Proven experience in Salesforce strategy, implementation, and optimization, with a strong understanding of Salesforce architecture and best practices.

About Appcast:
Appcast is a global leader in programmatic recruitment advertising technology and recruitment marketing services. We're dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop. We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another. We live our values each day, including volunteering and giving back to our communities.
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