Atlassian IT Administrator

We are seeking an experienced Atlassian IT Administrator to join our Enterprise Shared Services team. As a key member of our Agile Program Organization, you will collaborate with our Business Operations teams to operate, improve, and expand our enterprise reporting.

• Manage portfolio level data within the Atlassian application suite
• Implement reporting and operational standards
• Develop and maintain quarterly updates for Skills Matrix
• Monthly reconciliation of Technology resources to projects
• Validation of monthly updates for leadership MITs and quarterly DASH prep

• 2+ years experience as a technical support/administrator of an IT ticketing platform

• API knowledge
• Ability to write SQL Scripts
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
• Creative and analytical thinking ability with strong problem-solving skills
• Adaptive growth mindset to learn new applications and follow best practices
• Strong organizational and time-management skills, proven ability to prioritize and deliver results on time
• Gather requirements and determine best solution to propose to stakeholders

Zelis is a leading healthcare technology company that provides a connected platform to bridge the gaps and align interests across payers, providers, and healthcare consumers. Our platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers.

We are committed to diversity, equity, inclusion, and belonging in all aspects of our operations. We champion diversity and create an environment where people can bring their authentic and best selves to work.

We are an equal opportunity employer and welcome applications from members of traditionally underrepresented communities. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentA[redacted].