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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support, and helping them to achieve their insurance and financial goals.
Key Responsibilities- Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and providing them with tailored solutions.
- Insurance and Financial Services: Educate customers about insurance options and financial services, and help them to make informed decisions.
- Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
- Competitive Compensation: Earn a competitive hourly pay plus commission/bonus.
- Health Stipend: Receive a $250/month health stipend.
- Paid Time Off: Enjoy paid vacation and personal/sick days.
- Flexible Hours: Work flexible hours to meet the needs of our customers.
- Growth Opportunities: Develop your skills and advance your career within our agency.
- Marketing and Sales: Interest in marketing products and services based on customer needs.
- Communication Skills: Excellent written, verbal, and listening communication skills.
- People-Oriented: Strong people-oriented skills, with the ability to work in a team environment.
- Detail-Oriented: Detail-oriented with the ability to learn computer functions.
- Problem-Solving: Proactive in problem-solving and able to work independently.
Our agency, James Winter - State Farm Agent, is dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in St. James, NY and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.
