Men's Formalwear Rental Associate

3 weeks ago


Phoenix, Arizona, United States Generation Tux Full time
Customer Service Representative

As a Men's Formalwear Rental Associate at Generation Tux, you will be responsible for providing exceptional customer service to clients. This includes greeting and assisting customers, helping them choose the perfect formalwear ensemble, and conducting fittings and alterations as needed.

Showroom Maintenance and Inventory Management

You will also be responsible for maintaining the showroom, including keeping it clean and organized, restocking and arranging rental items, and monitoring and reporting any maintenance or repair needs. Additionally, you will assist with receiving and inspecting incoming inventory shipments, maintain accurate records of inventory levels, and prepare rental items for customer pick-ups and returns.

Sales Support and Team Collaboration

In this role, you will actively engage in sales efforts, including upselling and cross-selling additional accessories or services. You will also process customer orders, reservations, and payments accurately and efficiently, and collaborate with the showroom manager to meet sales targets. As a team player, you will work closely with other showroom associates and the showroom manager to ensure a seamless customer experience.

Requirements:

  • High school diploma or equivalent
  • Previous retail or customer service experience is a plus
  • Strong communication and interpersonal skills
  • Attention to detail and the ability to provide excellent customer service
  • Basic knowledge of men's formalwear and fashion trends
  • Willingness to learn and adapt to new processes and procedures
  • Team player with a positive attitude and a strong work ethic
  • Flexibility to work evenings, weekends, and holidays as needed

About Us: Generation Tux is a leading provider of high-quality men's formalwear rentals for weddings, special occasions, and corporate events. We are committed to exceptional customer service and a wide selection of stylish formalwear options, and we are dedicated to helping our clients look their best for their most important moments.

Equal Employment Opportunity: Generation Tux is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.



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