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Chief Performance Trainer
2 months ago
- Collaborate as a TEAM.
- Act with INTEGRITY.
- Exceed expectations.
Key Responsibilities
- Foster a culture of exceptional service and member loyalty.
- Oversee all aspects of the coaching team.
- Create and maintain a vibrant and welcoming training environment.
- Recruit, train, and ensure all coaches uphold our elite standards.
- Organize and maintain the training area for optimal cleanliness and functionality.
- Implement and manage the coaching segment of the sales process; provide solutions for member inquiries.
- Achieve a membership retention rate of 90% to 95%+, with a target engagement rate of 100% for sessions.
- Build a strong member community that advocates for ISI; manage social media presence and track member feedback.
- Develop and oversee training schedules for all sessions.
- Conduct monthly meetings for coaching staff and support team development initiatives.
- Lead a minimum of 10 coaching sessions weekly.
- Maintain comprehensive records for all coaching staff, including certifications and emergency contacts.
Qualifications and Skills
- High school diploma or GED is required.
- Current fitness certification from a recognized organization is necessary.
- Must possess a valid CPR/AED certification.
- A minimum of 3 years of experience in the fitness industry, including coaching and management roles.
- Strong communication skills, attention to detail, and a commitment to high service standards.
- Knowledge of exercise science and body mechanics is preferred.
- Resourceful with the ability to execute plans effectively.
- Passionate about helping members reach their fitness goals and providing an exceptional experience.
- Demonstrated leadership abilities and a talent for motivating teams.
- Excellent organizational and time management skills.
- Willingness to work flexible hours, including early mornings, evenings, and weekends.
- Participation in ongoing training and development programs.
Benefits
- Supportive and collaborative work environment.
- Complimentary fitness membership.
- Investment in personal development through recognized tools.
- Participation in performance-based bonus programs.
- Discounts on retail products.
- Coverage for re-certification costs.
- Paid time off and retirement plan options.