Healthcare Access Representative

1 week ago


Fishersville, Virginia, United States Augusta Health Full time

We are seeking a highly skilled Healthcare Access Representative to join our team at Augusta Health. This role is ideal for individuals who possess excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

About the Role

In this position, you will be responsible for registering patients into our health information system by gathering and processing demographic, insurance, and visit-related information. You will also be responsible for verifying insurance eligibility, collecting upfront payments, and interacting with patients, families, and healthcare providers.

Key Responsibilities
  • Accurately identify patients and collect necessary demographic information
  • Verify insurance eligibility and benefits
  • Collect upfront payments from patients
  • Interact with patients, families, and healthcare providers to ensure seamless registration process
Requirements

To be successful in this role, you must have:

  • A High School Diploma or equivalent
  • 1 year of previous experience in customer service or general clerical office duties
  • Good verbal and written communication skills
  • Problem-solving skills (minor)
  • Detail-oriented with strong organizational skills
Preferred Qualifications

If you have:

  • Previous experience in hospital, healthcare practice, or health insurance company
  • Medical Terminology knowledge (work experience or classwork)
  • CHAA certification with NAHAM
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of $45,000 - $60,000 per year, based on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with employer match
  • Tuition reimbursement and professional development opportunities

Please note that the estimated salary range is based on national averages and may vary depending on location and other factors.



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