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Team Lead Member
1 month ago
At Sam's Club, we are seeking a talented Team Lead Member to join our team. This role is responsible for assisting management with the supervision of associates, ensuring member complaints and issues are resolved according to company guidelines, and promoting the value of Sam's Club products and services.
Key Responsibilities- Assist management with supervising associates in assigned areas of responsibility.
- Ensure member complaints and issues are resolved according to company guidelines.
- Promote the value of Sam's Club products and services.
- Communicate and support membership by providing information on membership types, programs, and benefits.
- Process memberships, upgrades, and credit accounts.
- Encourage membership renewals.
- Participate in sales and marketing events.
- Complete and maintain marketing recaps and other required documentation.
- Oversee assigned areas of responsibility by handling claims and returns, zoning the area, and arranging and organizing merchandise.
- Assist members with transporting items and maintaining parking lot cleanliness.
- Complete accounting records, files, transactions, and other required documentation by following accounting office procedures.
- 6 months retail experience including operating front-end equipment and 6 months customer service experience.
- Must be 18 years of age or older.
- Leading a front-end team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others.
At Sam's Club, we offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Benefits include health insurance, financial benefits, paid time off, and more. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
The hourly wage range for this position is $19.00 to $27.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
