Frontier Credit Union Financial Services Expert
4 days ago
Enhance branch performance and profitability by fostering member engagement and delivering tailored financial solutions. As a key member of the Frontier Credit Union team, you will perform teller and new account functions, refer lending products, and build lasting relationships with our members.
About the Role- Exceptional Service: Deliver outstanding internal and external service, support members with credit union products and services, and serve as a subject matter expert in offering and servicing account products.
- Relationship Building: Identify opportunities and recommend credit union products and services to members, qualify potential members for new accounts, and open accounts efficiently and accurately.
- Loan Solutions: Discuss loan options, provide interest calculations, and offer financial education and reconciliation support.
- Product Knowledge: Maintain a high level of account product knowledge, demonstrate strategic sales knowledge, and make referrals to other business lines.
- Teller Transactions: Process transactions and back up the teller line.
- Branch Support: Provide functional and responsive support, prepare and interpret reports, and serve as a positive leader in the branch.
- Qualifications: 6 months of cash handling or financial experience, previous lending and/or teller experience, understanding of loan services, and excellent communication and public relations skills.
- Skills: Analytical, financial, and problem-solving skills, proficiency in MS Office, and ability to work independently and as part of a team.
Physical Requirements: Sedentary work with limited physical exertion, occasional lifting up to 10 lbs, and ability to work on a computer for up to 8 hours per day.
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