Front Office Coordinator

3 weeks ago


Wenatchee, Washington, United States Hanger Clinic: Prosthetics & Orthotics Full time
Job Title: Front Office Coordinator - Medical Clinic

Salary: $45,000 - $55,000 per year

About the Position

Hanger Clinic: Prosthetics & Orthotics seeks a skilled Front Office Coordinator - Medical Clinic to join our team. In this role, you will provide critical support to patients, healthcare providers, and administrative teams, ensuring smooth operations and delivering exceptional patient care.

Key Responsibilities
  • Coordinate patient appointments and maintain accurate records
  • Manage incoming phone calls, respond to inquiries, and provide financial counseling to patients
  • Validate insurance and payment information, ensuring efficient communication with patients and healthcare providers
  • Process claims, manage payments, and conduct billing research as needed
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • Less than 1 year of customer service, administration, or related experience
  • The ability to type 40 correct words per minute
  • A valid driver's license and a clean driving record
Preferred Qualifications

We welcome applicants with experience working with EMR/electronic health/medical record systems, specifically NextGen and/or OnBase. A background in HIPAA regulations and medical insurance terminology is also beneficial.

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