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Customer Service Representative

2 months ago

Hudson, United States Leaf Home Water Solutions Full time
Job Title: Customer Service Assistant

We are seeking a highly skilled and customer-focused Customer Service Assistant to join our team at Leaf Home Solutions. As a Customer Service Assistant, you will play a critical role in providing exceptional customer service to our clients, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:
  • Handle customer inquiries and concerns via phone, email, and in-person interactions
  • Provide timely and effective solutions to customer issues, ensuring high levels of customer satisfaction
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Develop and maintain a deep understanding of our products and services to provide accurate information to customers
  • Stay up-to-date with company policies, procedures, and product knowledge to ensure seamless customer interactions
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficiency in Microsoft Office Suite and other software applications
  • Ability to work independently and as part of a team
Preferred Qualifications:
  • 1+ year of customer service experience
  • 1+ year of office or administrative experience
  • Ability to type at least 50 wpm
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

At Leaf Home Solutions, we are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.