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Automotive Parts Specialist

2 months ago

Somersworth, New Hampshire, United States Tri City Chrysler Dodge Jeep Ram Full time
Job Summary

We are seeking a highly skilled and experienced Automotive Parts Specialist to join our team at Tri City Chrysler Dodge Jeep Ram. As a key member of our parts department, you will be responsible for providing exceptional customer service, managing inventory, and ensuring seamless parts sales processes.

Key Responsibilities
  • Parts Sales and Inventory Management: Oversee the parts sales process from start to finish, including stocking and pulling parts, working with service and technicians, and communicating with customers.
  • Customer Service: Provide friendly and professional communication with staff and customers, effectively addressing customer parts status and providing high-level service to both internal and external customers.
  • Order Fulfillment: Pull and fill orders from stock, maintain weekly bin checks to ensure accuracy of stock, and notify the parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Estimate Verification: Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
  • Payment and Billing: Receive payment from retail customers or obtain credit authorization.
Requirements
  • Education and Experience: High School Diploma or equivalent and prior auto parts sales experience (preferred).
  • Interpersonal and Time Management Skills: Strong interpersonal and time management skills, with the ability to read and interpret safety and maintenance documents.
  • Mathematical Skills: Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Driver's License: Valid driver's license and clean driving record.
Benefits
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance