Sales Associate

2 weeks ago


Raleigh, North Carolina, United States Carter'sOshKosh Full time
Customer Experience Expert

Carter's/OshKosh is seeking a Sales Associate to join our team. As a Customer Experience Expert, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey.

What We Love About Carter's/OshKosh
Carter's/OshKosh is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. We're the #1 most-purchased children's clothing brand, and we've become an industry leader by providing quality products and lasting careers for our team.

Benefits We Love
We offer schedules that fit your life, part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more. Our Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language. We provide professional and personal development to help shape your career.

What You'll Do
Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits. Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment. Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience. Execute and expedite point of sale/register transactions. Complete floor replenishment and shipment as needed. Articulate current promotional events and the brand loyalty program, including credit, to customers. Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities We'd Love in a Candidate
A positive and solutions-oriented mindset. Demonstrated customer service and engagement skills. Effective and professional verbal and written communication skills. The ability to manage multiple tasks at once. You'll be able to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods of time; climb up and down a ladder. Provide availability that may include days, nights, weekends, and holidays as scheduled.

Carter's/OshKosh for All
Carter's/OshKosh is an Equal Opportunity and Affirmative Action employer. We're committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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