Dental Assistant
7 days ago
This position is primarily responsible for assisting the dentists during the examination and treatment of patients at Carolinas Center for Endodontics. The ideal candidate will have a strong understanding of dental practice and procedures, as well as excellent communication and interpersonal skills.
Key Responsibilities
Review patient schedule to ensure readiness for treatment.
Obtain and record medical and dental histories of the patient and communicate this information to the doctor.
Obtain dental radiographs and cone beam scans on patients and report findings to the doctor.
Provide a high level of patient experience through communicating comfort options, patient education, and treatment expectations.
Assist dentists in the management of medical and dental emergencies.
Provide post-operative instructions prescribed by the dentist.
Maintain clinical notes for patients documenting pertinent information in the patient charts.
Generate consult and post-operative reports to be sent to referring dentists.
Requirements
High school diploma or equivalent.
Dental Assistant experience.
Knowledge of dental practice and procedures preferred.
Knowledge of dental radiographs.
Knowledge of dental software programs.
Competencies
Technical Skills: Assesses own strength and weaknesses; strives to continuously build knowledge and skills.
Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance.
Interpersonal Skills: Listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
Oral Communications: Speaks clearly in positive or negative situations; listens and gets clarification; responds well to questions.
Written Communication: Writes clearly and informatively; able to read and interpret written information.
Quality Management: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Diversity: Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
Ethics: Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports organizations' goals and values; respects diversity.
Planning/Organizing: Prioritizes and plans work activities; uses time efficiently.
Professionalism: Reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Quality: Demonstrates accuracy and thoroughness; monitors own work to ensure quality.
Safety and Security: Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality: Is consistently at work on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability: Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
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