Onsite Inventory Specialist
6 days ago
**Grainger Overview**
We are a leading industrial distributor serving over 4.5 million customers worldwide. Our mission is to provide value for our customers, foster an engaging culture for team members, and drive strong financial results. With 2023 sales of $16.5 billion, we continue to lead the industry and look for passionate people to join our team.
**Job Summary**
The On-Site Service Representative will support assigned customers by managing their inventory, providing outstanding customer service, driving account growth through customers' inventory management (KeepStock) program. This position involves working with partners to implement sales strategy and help customers understand how Grainger can provide solutions to their business' MRO needs.
**Responsibilities**
- Service multiple customer locations, receiving and stocking purchased product, ensuring product stocking levels by scanning for ordering purposes as inventory is depleted
- Gain knowledge of Grainger's offer to improve orders through system integration
- Resolve customer problems promptly to retain and promote customer loyalty
- Follow designated route defined by routing software tools and maintain route guides
- Identify continuous improvement opportunities in productivity, process, and cycle time
**Qualifications**
- 3 years' experience in selling or service environment
- High School Diploma or equivalent
- Customer service and sales growth-oriented
- Collaboration and problem-solving skills
- Handle different technical and operational issues
- Have and maintain a valid driver's license in State of residence
**Compensation and Benefits**
This position offers a competitive hourly salary of $27.60, paid time off, and comprehensive benefits including medical, dental, vision, and life insurance plans. Additionally, we have automatic 6% 401(k) company contribution each pay period, employee discounts, parental leave, 3:1 match on donations, and tuition reimbursement.
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