Pharmacy Operations Manager

2 weeks ago


Monticello, Minnesota, United States Walgreens Full time
Job Summary

We are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy department, ensuring efficient workflow and a positive patient experience.

Key Responsibilities
  • Manage and coordinate pharmacy operations, including patient registration, prescription data entry, and medication preparation.
  • Supervise and train pharmacy technicians, ensuring they have the necessary skills and knowledge to perform their duties effectively.
  • Develop and implement processes to improve pharmacy efficiency and customer satisfaction.
  • Collaborate with the pharmacy team to resolve customer complaints and issues.
  • Maintain accurate records and reports, including inventory management and customer service metrics.
  • Stay up-to-date with regulatory requirements and industry developments, ensuring compliance and best practices.
Requirements
  • High school diploma or equivalent required; PTCB or ExCPT certification preferred.
  • At least one year of experience as a pharmacy technician in a retail or hospital setting.
  • Excellent communication and leadership skills, with the ability to motivate and train team members.
  • Strong problem-solving and analytical skills, with the ability to prioritize tasks and manage multiple projects.
  • Ability to work flexible hours, including evenings and weekends, as needed.
Preferred Qualifications
  • Previous experience in a leadership or management role, preferably in a pharmacy setting.
  • Knowledge of pharmacy operations and management principles, including inventory management and customer service metrics.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and employee engagement.
What We Offer

As a Pharmacy Operations Manager at Walgreens, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on customer satisfaction and employee engagement. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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