Senior Client Manager

1 week ago


Bloomfield Hills, Michigan, United States Oswald Companies Full time
Job Summary

Oswald Companies is seeking a highly skilled and experienced Senior Client Manager to join our team. As a key member of our client service team, you will be responsible for providing exceptional support to our clients, identifying and implementing cost-effective solutions to meet their risk management needs.

Key Responsibilities
  • Develop and maintain strong relationships with clients to understand their business needs and provide tailored solutions.
  • Collaborate with internal teams to ensure seamless delivery of client services, including risk assessment, underwriting, and claims management.
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to clients.
  • Work closely with clients to identify and mitigate potential risks, ensuring their business operations are protected.
  • Develop and implement effective risk management strategies to minimize losses and maximize client satisfaction.
  • Provide exceptional customer service, responding promptly to client inquiries and resolving issues efficiently.
  • Conduct regular client reviews to ensure their needs are being met and provide recommendations for improvement.
  • Collaborate with cross-functional teams to develop and implement business growth strategies, including new business development and account management.
Requirements
  • 5+ years of experience in risk management, insurance, or a related field.
  • Proven track record of delivering exceptional client service and building strong relationships.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and stakeholders.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Strong knowledge of risk management principles, insurance products, and industry trends.
What We Offer

Oswald Companies offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment, where our employees can thrive and reach their full potential.

Join our team and be part of a dynamic and innovative organization that is shaping the future of risk management and insurance.


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