Billing and Scheduling Coordinator

3 weeks ago


Jonesboro, Arkansas, United States Baptist Memorial Healthcare Corporation Full time
About the Job

We are seeking a skilled Billing and Scheduling Coordinator to join our team at Baptist Memorial Healthcare Corporation. This role is responsible for promoting a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures.

Key Responsibilities:

  • Verify insurance information and communicate with carriers and regulatory agencies for reimbursement purposes.
  • Perform daily and monthly close out procedures for internal controls and cash balancing.
  • Maintain a working knowledge of insurance co-pays and deductibles, as well as workman's compensation protocols to ensure accurate and compliant billing information.
  • Promote customer satisfaction while maintaining a positive and professional demeanor in both verbal and nonverbal communication.
  • Possess comprehensive knowledge of corporate policies and procedures related to clinic operations.
  • Answer telephones and direct messages on a timely basis according to the direction and location appropriate to maintain continuous workflow.
  • Maintain an organized and efficient work environment by keeping files and records neat and orderly to promote a smooth workflow and ensure confidentiality.
  • Coordinate resources necessary to input accurate data, collect fees at time of service, and assist patients with financial counseling when appropriate.
  • Carry out all other duties assigned by the Clinic Manager in a timely manner.
  • Meet assigned goals.
About the Benefits

Baptist Memorial Healthcare Corporation offers a comprehensive benefits package, including health insurance, dental and vision coverage, paid vacation and time off, continuing education opportunities, and more. The estimated annual salary for this role is around $50,000, depending on experience.



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