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Customer Service Ambassador

2 months ago

Bellflower, California, United States AZM Group Inc Full time
About AZM Group Inc

We are a dynamic and entrepreneurial organization specializing in customer acquisition and field sales strategies. Our company is experiencing significant growth as we launch a new direct marketing campaign for a multinational food and beverage conglomerate.

In today's economy, consumers seek ease, accessibility, and convenience. Our mission is to bring that efficiency and convenience to the consumer on behalf of the brand. We are seeking a highly motivated and charismatic Entry Level Sales Representative to join our team.

Job Summary

We are looking for an industrious and charismatic Entry Level Sales Representative to drive new traffic to the brand and be an essential element of our success. As the Entry Level Sales Representative, you will make outbound field calls to a designated target market and use a consultative approach to promote a full line of products, services, and subscriptions available to the consumer.

Key Responsibilities
  • Meet with customers face-to-face and develop a deep understanding of their personal needs to conduct a tailored sales recommendation.
  • Handle all questions regarding client products and services with the highest degree of courtesy and professionalism to promptly and efficiently resolve issues.
  • Possess a broad working knowledge of all company practices and operations and demonstrate an active student mentality and proficiency to maintain that knowledge.
  • Support the Customer Account Manager and confidently make recommendations to improve specific operating procedures, processes, and minimize customer churn.
  • Participate in ongoing on-the-job training including, but not limited to one-on-one training sessions, virtual webinars, and roleplaying various scenarios.
Requirements
  • A college graduate with a degree in marketing, communications, business, or entrepreneurship.
  • A customer service, sales, or hospitality expert with at least 1-2 years of experience.
  • Recognized as a leader within your community and social groups.
  • Solution-oriented with the grit to overcome any challenge with an optimistic approach.
  • A natural communicator and comfortable speaking in a face-to-face setting or in front of a large group of people.
  • Team-oriented and possess a strong will to teach, motivate, and mentor others.