Customer Service Representative

1 week ago


Bellflower, California, United States Taymax Group Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Taymax Group. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests. Your primary goal will be to create a positive member experience by addressing their needs and concerns in a timely and professional manner.

Key Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests.
  • Handle front desk activities, including answering phones, checking members into the system, and assisting with membership sales.
  • Facilitate updates to member accounts and respond to member questions and concerns.
  • Maintain the neatness and cleanliness of the club, including completing daily assigned tasks and helping with priority cleaning projects.

Requirements
  • High school diploma or equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are a must.
  • Ability to work independently and as part of a team.

Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.


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