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Tire Center Technician

2 months ago

Sterling Heights, Michigan, United States Sam's Club Full time
Job Summary

As a Tire Center Associate at Sam's Club, you will play a critical role in providing exceptional service to our members. You will work collaboratively with other associates to ensure the club meets the member's expectations, delivering safe and efficient service in both sales and service areas.

Key Responsibilities
  • Be a Team Player: Collaborate with team members to fulfill sales and service requests, educating others on tools, tasks, and resources, and mentoring new technicians.
  • Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, and product specifications.
  • Be a Problem Solver: Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
  • Be an Owner: Communicate equipment, tools, and supplies needs to the TBC Lead, track and monitor returns and special orders, and maintain accurate inventory, audit, safety, and compliance standards.
  • Be a Brand Ambassador: Model high-quality service and products, developing, influencing, and inspiring others to work in a respectful, supportive, and team-oriented style.
Benefits

As a Tire Center Associate, you will enjoy a range of benefits, including competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. These include:

  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Requirements

To be successful in this role, you will need:

  • A valid state-issued driver's license
  • To be 18 years of age or older
Preferred Qualifications

While not required, experience in the auto service industry or retail is preferred.