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Customer Service Associate

2 months ago

Levittown, Pennsylvania, United States FCV BENSALEM LLC Full time
Job Overview

FCV Bensalem LLC is seeking a highly motivated and customer-focused Sales Associate/Key Holder to join our team in a part-time capacity. This role requires availability on Friday nights, Saturdays (days and nights), and Sundays.

Key Responsibilities:

  • Manage cash handling and operate point-of-sale systems with accuracy and efficiency.
  • Develop and maintain a thorough understanding of our product offerings, including e-cig and vaping products.
  • Provide exceptional customer service, ensuring a positive shopping experience for all customers.
  • Assist in maintaining a clean and organized store environment, adhering to company standards.
  • Support daily priorities to optimize customer experience and increase sales.
  • Recognize and develop staff when necessary, promoting a positive and productive work environment.
  • Lead shop activities to maintain exceptional presentation standards.
  • Build a customer-centric culture within the shop, fostering a loyal customer base.
  • Communicate product and store needs to the Store Manager, ensuring seamless store operations.
  • Participate in loss prevention efforts, maintaining a secure and safe shopping environment.
  • Must have reliable transportation and be able to lift up to 20lbs.

Requirements:

  • 21 years of age or older, as the position involves selling vaping products.
  • Excellent customer service skills and a passion for working with people.
  • Basic math skills and ability to operate point-of-sale systems.
  • Organizing skills and ability to maintain a clean and organized store environment.
  • Knowledge of vaping and e-cig products is essential to assist customers effectively.

About Us:

FCV Bensalem LLC is a leading retailer of vaping products, committed to providing exceptional customer service and a positive shopping experience. We are dedicated to building a loyal customer base and fostering a positive work environment.