Bilingual Call Center Representative
4 weeks ago
Job Title: Bilingual Call Center Representative - Patient Engagement Specialist
Job Summary:
We are seeking a highly motivated and detail-oriented Bilingual Call Center Representative - Patient Engagement Specialist to join our team at BEST FOOT FORWARD SOLUTION SERVICES LLC. As a Patient Engagement Specialist, you will play a critical role in helping patients utilize their existing insurance coverage by using skip tracing methods to locate, educate, and engage with health insurance members.
Key Responsibilities:
- Use skip tracing methods to locate and engage with health insurance members to help them utilize their health insurance benefits.
- Meet or exceed daily, weekly, and monthly Key Performance Indicators (KPIs), including making at least 150 outbound calls daily and meeting monthly set engagement goals.
- Ensure the security of customer information and regularly update reports.
- Understand state and federal laws about HIPPA and skip-tracing activities.
Requirements:
- Prior call center, collections, or skip tracing experience/knowledge is preferred.
- Fluent English and Spanish language skills.
- Excellent written and verbal communication skills.
- Strong computer skills and proficiency in Microsoft Office or related software/databases.
- Integrity and discretion in handling confidential medical information.
- Team player with a strong work ethic and positive attitude.
- Exceptional time management skills, punctuality, and reliable transportation to and from work.
- Ability to pass a background check and drug screening.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
-
Bilingual Call Center Representative
1 month ago
Hillside, United States Best Foot Forward Full timeJob Type Full-time Description In our outbound call center, Call Center Representatives (CCR) will use skip tracing methods to update patient contact information and contact patients to help them utilize their existing insurance coverage. CCRs are NOT COLLECTING DEBT. While call center, collections, and skip tracing experience is preferred, a successful...
-
Bilingual Call Center Representative
3 weeks ago
Hillside, United States Best Foot Forward Full timeJob Type Full-time Description In our outbound call center, Call Center Representatives (CCR) will use skip tracing methods to update patient contact information and contact patients to help them utilize their existing insurance coverage. CCRs are NOT COLLECTING DEBT. While call center, collections, and skip tracing experience is preferred, a successful...
-
Customer Service Representative
1 month ago
Hillside Lake, United States KO Business Solutions Full timeKO Business Solutions is working with a client in Hillside IL who is currently seeking Customer Service Representatives to join their team. If you re ready to build a successful and rewarding career with an industryleading company we may have just the perfect fit for you!Location: Onsite Hillside ILPayrate: $19/hr ($1/hr for bilingual (Spanish or...
-
Customer Service Representative
2 months ago
Hillside Lake, United States KO Business Solutions Full timeKO Business Solutions is working with a client in Hillside IL who is currently seeking Customer Service Representatives to join their team. If you re ready to build a successful and rewarding career with an industryleading company we may have just the perfect fit for you!Location: Onsite Hillside ILPayrate: $19/hr ($1/hr for bilingual (Spanish or...
-
Insurance Career Representative
4 weeks ago
Hillside, Illinois, United States James Tate - State Farm Agent Full timeJob DescriptionAre you a customer-focused individual with a passion for sales?As a State Farm Agent Team Member, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused review process to educate customers about insurance options.Key Responsibilities:Develop leads, schedule appointments, and...
-
Customer Service Representative
4 months ago
Hillside, United States U-Haul Full timeLocation: 225 Long Ave, Hillside, New Jersey 07205 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
3 weeks ago
Hillside, United States U-Haul Full timeLocation: 225 Long Ave, Hillside, New Jersey 07205 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Data Entry Specialist
4 weeks ago
Hillside, United States KO Business Solutions Full timeKO Business Solutions is a familyowned consulting and staffing agency in the Chicagoland area that supports the hiring needs of companies across the country. Our valued industrial staffing partner is looking for a Data Entry Specialist Risk Management to join their team!Location: Onsite Hillside ILSchedule: Monday Friday 40 hours/weekPayrate:...
-
Pharmacy Manager
4 weeks ago
Hillside, United States CVS Health Full timeBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we...
-
Automotive Assistants
6 months ago
Hillside, United States Mavis Tire Supply Full timeMavis Tires & Brakes at Discount Prices - Automotive Assistants & Service ManagersPut your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistants and Service Managers to join Team Mavis at one or our state-of-the-art automotive service and retail tire sales centers in the Hillside, NJ area. With...
-
Automotive Assistants
4 weeks ago
Hillside, United States Mavis Tire Supply Full timeMavis Tires & Brakes at Discount Prices - Automotive Assistants & Service ManagersPut your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistants and Service Managers to join Team Mavis at one or our state-of-the-art automotive service and retail tire sales centers in the Hillside, NJ area. With...
-
Data Entry Specialist
1 month ago
Hillside Lake, United States KO Business Solutions Full timeKO Business Solutions is a familyowned consulting and staffing agency in the Chicagoland area that supports the hiring needs of companies across the country. Our valued industrial staffing partner is looking for a Data Entry Specialist Risk Management to join their team!Location: Onsite Hillside ILSchedule: Monday Friday 40 hours/weekPayrate:...
-
Hillside, United States Lutheran Senior Services Full timeJob Description: Introduction: At Lutheran Senior Services, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest. In this work environment, all team members are part of a community and appreciated by the people they work with - residents and coworkers - every day. Summary: The Dishwashing Associate is...
-
Hillside, United States Lutheran Senior Services Full timeJob Description: Introduction: At Lutheran Senior Services, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest. In this work environment, all team members are part of a community and appreciated by the people they work with - residents and coworkers - every day. Summary: The Dishwashing Associate is...
-
Hillside, United States AmeriGas Partners (search conducted by Drive My Way) Full timeJob DescriptionJob DescriptionWhen you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from...
-
P/T Dining Service Associate
4 months ago
Hillside, United States Lutheran Senior Services Full timeJob Description: IntroductionAt Lutheran Senior Services, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest. In this work environment, all team members are part of a community and appreciated by the people they work with - residents and coworkers - every day. SummaryThe Dining Service Associate performs a...
-
Grants Specialist
1 month ago
Hillside, United States The LaSalle Group Full timeThe Grants Specialist will be responsible for overseeing the administration of federal grants for our client. Working closely with internal teams and government funding entities, this role ensures the effective implementation and achievement of grant activities. The Grants Specialist plays a critical role in data collection, evaluating program effectiveness...
-
Clinical Director
1 week ago
Hillside, United States JAG Physical Therapy Full timeClinical DirectorThe Physical Therapist Clinical Director is responsible for complete oversight of operations and administration of rehabilitative outpatient clinic providing Physical and Occupational Therapy. Ensures compliance with all regulations and health care requirements. This position is also responsible for patient evaluation and treatment. Who We...
-
Counter Sales
1 month ago
Hillside, United States Marcone HVAC Full timeWe're seeking that one-in-a-million personality who handles workflow like a champ. They're that gifted person who can answer a phone, surface a part, enter an order, and answer a customer question with ease without getting flustered because they're great at prioritizing and mastering systems. They pride themselves on their calm and professional demeanor....
-
Supervisor, Maintenance
4 days ago
Hillside, United States MARK ANTHONY BREWING INC. Full timeResponsible for the active management of technical teams performing planned and unplanned maintenance that increase equipment availability, maintain design speed, reduce scrap, a meets throughput. The supervisor will be the primary coach for the execution of the cohesive, safety Oriented, daily team efforts that promotes efficient performance and preventive...