Area Manager

5 days ago


Jacksonville, Florida, United States Massage Envy Full time
Job Overview

We are seeking a seasoned professional to lead our team of caregivers at Massage Envy. As an Area Manager, you will be responsible for the day-to-day operations of multiple clinics, ensuring exceptional customer service, sales growth, and staff development.

Key Responsibilities
  • Sales and Revenue Growth: Develop and implement strategies to increase sales and revenue, including training and coaching staff on sales techniques and product knowledge.
  • Operational Excellence: Conduct regular clinic visits, analyze key performance indicators, and implement process improvements to ensure seamless operations.
  • People Management: Supervise and mentor Clinic Managers, providing guidance and support to ensure they have the tools and resources needed to succeed.
  • Crisis Management: Resolve customer service issues in a timely and professional manner, ensuring a positive experience for our members.
  • Loss Prevention: Analyze revenue protection reports to identify areas for improvement and implement corrective actions.
Requirements
  • Leadership Experience: Proven track record of leadership and management experience in a membership-based model, with a focus on sales growth and customer satisfaction.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to motivate and inspire team members.
  • Problem-Solving: Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Business Acumen: Understanding of business principles and practices, with the ability to analyze financial data and make recommendations for improvement.
What We Offer

As an Area Manager at Massage Envy, you will have the opportunity to work with a talented team of caregivers, develop your leadership skills, and contribute to the success of our company. We offer a competitive salary range of $60,000 - $65,000, depending on experience.


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