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Technical Leader

7 days ago

Spring, Texas, United States HP Full time
About the Role

We are seeking a highly skilled Technical Manager to lead our Workplace Technology team. As a key member of the organization, you will be responsible for delivering on HP Inc.'s strategic objectives to transform IT Infrastructure and Operations into an innovative, agile, and lean organization providing end-user services.

The ideal candidate will have extensive experience in managing and supporting enterprise-level collaboration and productivity tools, including Microsoft M365, Teams, SharePoint, Zoom, Active Directory, Directory Services, and Exchange.

This role requires strong leadership skills, including coaching, team building, and conflict resolution. The successful candidate will also have organizational and strategic management skills, including budget and business planning and forecasting.

Key Responsibilities

  • Lead a globally dispersed team to deliver high-quality systems focused on infrastructure.

  • Collaborate with vendors to provide operational and financial excellence.

  • Develop and implement strategies to improve operational stability and enhance user experiences.

  • Work closely with multi-team technical resources, engineering managers, and other stakeholders to ensure systems function within SLA and that outages are dealt with rapidly and effectively.

Requirements

  • A bachelor's degree in computer science or equivalent technology degree is required; an MBA is preferred.

  • 15+ years of experience in IT Infrastructure Technology / Operations, with at least 5 years of senior management experience.

  • Proven track record of building and motivating high-performing teams in times of change in global matrix environments.

  • Strong attention to detail, analytical capability, and excellent verbal and written communication.

  • Ability to effectively work with and influence others and act as a change leader.

  • Ability to operate independently and collaboratively.