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Operations Assistant Manager

2 months ago

Indian Wells, California, United States Marriott International Inc Full time
About the Role

We are seeking an experienced Assistant Manager to join our team at Marriott International Inc. As an Assistant Manager, you will play a key role in supporting the management of our food and beverage operations, ensuring exceptional customer service, and maintaining high standards of quality and safety.

Key Responsibilities
  • Operations Management
    • Assist in the management of daily food and beverage operations, including supervising staff, managing inventory, and maintaining a clean and safe environment.
    • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Customer Service
    • Provide exceptional customer service, ensuring that guests have a positive experience and are satisfied with their stay.
    • Respond promptly to customer complaints and concerns, resolving issues in a professional and courteous manner.
  • Team Management
    • Supervise and train staff to ensure they have the skills and knowledge needed to perform their jobs effectively.
    • Develop and implement training programs to improve staff performance and retention.
  • Financial Management
    • Assist in the management of budgets and financial reports, ensuring that expenses are controlled and revenue is maximized.
    • Develop and implement strategies to improve financial performance and reduce costs.
Requirements
  • Education and Experience
    • High school diploma or equivalent required; 3 years of experience in food and beverage, hospitality, or a related field preferred.
  • Skills and Qualifications
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong problem-solving and analytical skills.
    • Ability to work independently and as part of a team.
What We Offer

As an Assistant Manager at Marriott International Inc., you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package, including:

  • Competitive hourly pay rate: $25.48 - $32.69
  • Comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • Employee stock purchase plan at 15% discount
  • Accrued paid time off (including sick leave where applicable)
  • Life insurance
  • Group disability insurance
  • Travel discounts
  • Adoption assistance
  • Paid parental leave
  • Health savings account (except for positions based out of or performed in Hawaii)
  • Flexible spending accounts
  • Tuition assistance
  • Pre-tax commuter benefits

Marriott International Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.