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Store Operations Manager
2 months ago
We are seeking a highly skilled and experienced Store Manager to join our team at Community Choice Financial Family of Brands. As a Store Manager, you will play a critical role in driving the success of our stores by overseeing daily operations, managing customer relationships, and leading a team of sales and service professionals.
Key Responsibilities- Customer Service and Sales: Develop and maintain strong relationships with customers to drive sales growth and customer loyalty.
- Store Operations: Oversee daily store operations, including managing inventory, processing transactions, and maintaining a clean and organized store environment.
- Team Management: Lead and motivate a team of sales and service professionals to achieve sales goals and provide exceptional customer service.
- Performance Management: Analyze sales data and customer feedback to identify areas for improvement and implement strategies to drive sales growth and customer satisfaction.
- Compliance and Risk Management: Ensure compliance with company policies and procedures, as well as local, state, and federal laws and regulations.
- High School Diploma or Equivalent: Required
- Minimum 1 Year of Experience: In a leadership or supervisory role, preferably in a retail or customer service environment.
- Excellent Communication Skills: Strong verbal and written communication skills to effectively communicate with customers, team members, and management.
- Problem-Solving Skills: Ability to analyze problems and implement solutions to drive sales growth and customer satisfaction.
- Leadership Skills: Ability to lead and motivate a team of sales and service professionals to achieve sales goals and provide exceptional customer service.
- Associate Degree or Higher: Preferred
- Bilingual English/Spanish: A plus and may be required for certain locations.
Community Choice Financial Family of Brands is one of America's largest consumer lending companies, providing vehicle title-secured loans/pawns, in-store personal loans, and facilitating online personal loans. We are committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.
