Grocery Store Associate
4 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Center Store (Grocery) Associate to join our team at Food Lion. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our customers have a positive shopping experience.
Key Responsibilities:
Maintain a high level of customer service, responding to customer inquiries and resolving issues in a timely and professional manner
Restock shelves and maintain a clean and organized store environment, including cleaning shelves and shelf tag moldings as needed
Maintain accurate inventory levels, including ordering and receiving merchandise in accordance with company policies and guidelines
Understand and use company tools, such as ACIS and CAO, to manage inventory and ordering
Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice
Understand and follow Food Safety and Workplace Safety guidelines and procedures
Report all associate and customer accidents in accordance with established Food Lion procedures
Ensure compliance with local, state, and federal regulations
Wear the Food Lion uniform, complete with name badge, when on duty, and maintain a neat and clean appearance while adhering to the Food Lion dress code
Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses
Perform all other duties as assigned
Requirements:
High school graduate or equivalent preferred
Excellent interpersonal, organizational, communication, and customer service skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Physical Requirements:
Ability to use computers and other communication systems required to perform job functions
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time, frequently walking short distances
Be able to handle a variety of substances associated with cleaning and packaging materials
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
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