Teller - Financial Services

1 day ago


Wadsworth, Ohio, United States FIRST SERVICE CREDIT UNION Full time
Job Summary

We are seeking a highly skilled and customer-focused Teller to join our team at FIRST SERVICE CREDIT UNION. As a Teller, you will be responsible for providing exceptional service to our members, handling financial transactions, and promoting our credit union products and services.

Key Responsibilities
  • Deliver superior service to members, ensuring a positive and professional experience.
  • Efficiently and accurately handle member transactions, including deposits, withdrawals, transfers, and cash advances.
  • Issue credit union and cashier checks, gift checks/cards, and reloadable cards.
  • Balance daily work, cash drawer, and negotiables, and assist with balancing branch negotiables.
  • Perform member account maintenance functions, including personal and account data changes and account openings.
  • Promptly answer telephone inquiries and forward calls to appropriate personnel.
  • Knowledgeable on credit union products and services, and determine member needs and recommend products/services based on those needs.
  • Promote teamwork by assisting others with work when needed.
Requirements
  • Up to six months of experience in the banking industry and/or cash handling experience.
  • A high school education or GED.
  • Knowledge of Bank Secrecy Act and Anti-Money Laundering regulations and requirements.
  • Excellent customer service skills, detail-oriented, and multi-tasked.
Working Conditions

While performing the duties of the job, the employee is regularly required to position self to move about the work area, reach, grab, sort, communicate in person and via telephone with others, identify and recognize small font communication, and ability to transport a minimum of 10 pounds.



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