Installation Specialist
3 weeks ago
As a key member of our DIRECTV team, you will play a vital role in connecting customers with the latest technology and entertainment solutions. Your expertise in customer service and technical support will enable you to provide best-in-class experiences, ensuring our customers receive the highest level of service and support.
As an Installation Specialist, you will work closely with customers to understand their needs and preferences, providing personalized solutions to meet their expectations. Your ability to communicate effectively and build strong relationships will be essential in delivering exceptional customer experiences.
Key Responsibilities:
- Install and repair satellite equipment, ensuring seamless connectivity and optimal performance.
- Provide technical support and troubleshooting services to resolve customer issues.
- Collaborate with customers to understand their needs and preferences, offering personalized solutions and recommendations.
- Work independently and as part of a team to achieve customer satisfaction and loyalty goals.
What We Offer:
- A competitive hourly wage range of $27.22 - $29.61, plus bonus and benefits.
- A comprehensive benefits package, including medical, dental, and 401(k) plans.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Requirements:
- A valid state driver's license and satisfactory driving record.
- Ability to work independently and as part of a team.
- Excellent communication and customer service skills.
- Ability to lift up to 80 pounds and work in various weather conditions.
Additional Cash Award Details:
- $2,000 paid upon successful completion of training.
- $1,000 after 6 months of continuous employment.
- $2,000 after 12 months of continuous employment.
At DIRECTV, we are committed to providing our customers with the best possible experience. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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