Night Cashier/Relief Night Auditor

2 weeks ago


Honolulu, Hawaii, United States Sightline Hospitality Full time
Job Summary:

We are seeking a highly skilled and detail-oriented Night Cashier/Relief Night Auditor to join our team at Holiday Inn Express Waikiki Beach. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling cash transactions, and performing night audit procedures with accuracy and efficiency.

Key Responsibilities:
  • Process guest check-ins and check-outs, handle cash and credit transactions, and maintain accurate records.
  • Perform night audit procedures, including balancing cash and credit transactions, and reconciling departmental accounts.
  • Provide exceptional guest service, responding to guest inquiries and resolving issues in a professional and courteous manner.
  • Maintain a clean and organized front desk area, including the lobby and surrounding areas.
  • Stay up-to-date on hotel policies and procedures, and ensure compliance with company standards.

Requirements:
  • High school diploma or equivalent required.
  • Minimum two years' experience in a customer service or public contact role.
  • Fluency in English (verbal and written) is required.
  • Computer literacy with a good working knowledge of Word and Excel.
  • Adaptable experience with travel industry reservation systems and hotel property management systems essential.

Benefits:
  • 401(k) Plan
  • Medical, Vision, Dental, and Life Insurance
  • Time Off benefits
  • Employee discount for stays at hotels within Sightline Hospitality's expanding portfolio.

About Sightline Hospitality:

Sightline Hospitality is a hotel management company that prides itself on providing exceptional guest experiences and creating memorable moments for our guests. We are committed to fostering a collaborative and inclusive work environment that values our employees and the communities we serve. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.

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