Customer Service Associate
6 days ago
Job Summary:
We are seeking a highly skilled and customer-focused Service Cashier to join our team at Groove Auto. As a Service Cashier, you will play a critical role in ensuring a positive customer experience by providing exceptional service and handling customer payments with accuracy and efficiency.
Key Responsibilities:
- Greet customers and assist them with payment and payment-related questions
- Process customer payments accurately and efficiently
- Extend the highest level of courtesy and friendliness to every customer
- Follow all credit card and check acceptance policies
- Close repair orders in a timely fashion
- Assist associates to provide customers with an excellent level of service experience
- Notify the Service Manager of any concerns that may hinder or prevent a customer from having a positive service experience
- Accurately account for all service revenues and receipts
- Verify that every customer understands the work completed and the charges for service
- Provide prompt and efficient handling of work activities requested by the Service Manager
- File paperwork
Requirements:
- At least 18 years of age
- Ability to pass a pre-employment background check and drug screen for illegal substances
- Authorized to work in the United States
About Us:
Groove Auto is a dynamic and customer-focused organization that values its employees and strives to provide a positive and inclusive work environment. We are committed to delivering exceptional customer service and building strong relationships with our customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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