Customer Service Representative
4 days ago
At MiniLuxe Inc, we are on a mission to transform the nail-care industry by delivering exceptional services and products that cater to our clients' needs.
We are seeking a talented Customer Service Representative who will be responsible for creating a welcoming atmosphere for our clients. The ideal candidate should have excellent communication skills, be knowledgeable about our services and products, and possess a passion for beauty.
About the Role:
- Host and greet every client with a smile
- Be knowledgeable about all service and product offerings
- Effectively communicate with clients to ensure their needs are met
- Manage the flow of the clean lab and maintain high standards of cleanliness
- Accurately book appointments and manage the service floor
- Drive revenue by educating clients about polish offerings, service upgrades, loyalty programs, and retail
Requirements:
- Possesses a passion for beauty
- Delivers an amazing client experience in a premium brand environment
- Operational excellence through accurate and effective appointment booking
- Ability to multi-task
- Use of computer equipment
Physical Demands:
- Ability to lift 25 lbs
- Frequently required to stand and walk
- Must be able to bend/kneel
- Must be able to handle light cleaning supplies and chemicals
Compensation:
- Estimated salary: $45,000 - $60,000 per year (dependent on location and experience)
- Paid Time Off
- Benefits including Medical, Dental, Vision, and FSA health plans
- 401k
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