Medium to Heavy Duty Diesel Services Coordinator
3 weeks ago
About the Job:
As a Medium to Heavy Duty Diesel Services Coordinator, you will greet customers, retain all necessary information, and dispatch work orders to technicians. You will also estimate, sell, and oversee jobs to ensure timely completion. Additionally, you will order vehicle-specific parts from multiple vendors and manage technicians, including conducting annual evaluations.
Key Responsibilities:
- Coordinate the delivery of exceptional customer service.
- Maximize service sales and retention.
- Ensure the efficient operation of the shop.
- Dispatch work orders to technicians and ensure thorough inspections and notes are completed.
- Estimate, sell, and see jobs are completed in a timely manner.
- Order vehicle-specific parts from multiple vendors.
- Manage technicians, including conducting annual evaluations and writing up as necessary.
Requirements:
To be successful in this role, you will need a minimum of 5 years of diesel experience, preferably as a mechanic or advisor, and at least 2 years of experience as a service advisor and manager. Experience with Mitchell1 software is a plus, and being bilingual is an asset.
Estimated Salary: $70,000 - $90,000 per year, depending on experience.
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