Sales Associate Representative

1 week ago


Spotsylvania, United States Hand & Stone - FGG Spas Full time
Job Overview
A Customer Service Expert is needed at Hand & Stone Fredericksburg to provide exceptional experiences for clients. The ideal candidate has excellent communication skills, a positive attitude, and a winning personality. They should have a demonstrated history of providing outstanding customer service in prior roles.

Compensation Details
We offer a competitive base hourly rate of $15-$18 per hour, depending on experience, plus an uncapped commission structure on membership sales, with top performers earning an additional $2-$4 per hour. This opportunity offers substantial earning potential based on sales performance.

Benefits
The Sales Associate role comes with various benefits, including 401(k) options with 5% company matching, paid training, product and service discounts, and more. Additionally, employees can earn bonuses for receiving 5-star Google reviews and enjoy opportunities for professional growth and advancement within the company.

Key Responsibilities
  • Meet performance-based goals set by management, including Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales.
  • Provide an exceptional customer experience through answering phone calls, setting appointments, greeting clients, and managing membership sales.
  • Promote products and services passionately.
  • Communicate effectively with Service Providers to maximize appointment bookings.

About Us
Hand & Stone - FGG Spas is a growth-focused franchisee with over 58 locations across eight states. We prioritize our people and strive to offer benefits that other businesses cannot match.

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