Fitness Operations Manager
5 days ago
About the Role
We're seeking a driven and charismatic Fitness Operations Manager to lead our high-energy Orangetheory Fitness studio. As a key member of our team, you will be responsible for driving membership growth, leading a sales team to exceed targets, and delivering exceptional customer experiences.
Key Responsibilities:
- Lead a high-performing team of Assistant Managers, Coaches, and Sales Associates to achieve sales and membership goals.
- Drive exceptional customer service, resolving issues effectively and creating memorable experiences for members.
- Celebrate member milestones and create engaging events to foster community involvement.
- Hire, train, and onboard new staff to ensure seamless studio operations.
- Track and surpass key performance indicators such as membership renewals, retail sales, and attendance.
Requirements:
- Bachelor's degree preferred
- 1-2 years in fitness or retail management with sales experience
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Availability for retail hours, including weekends
Perks & Benefits:
- FREE Orangetheory workouts
- Paid time off, flexible schedules, and fitness-casual dress code
- Health, Dental, Vision, 401k, and Paid Parental Leave
- Performance-based bonus program
- A fun, collaborative work environment with ongoing training and growth opportunities
Salary Estimate: $55,000 - $65,000 per year based on experience and location. We offer a competitive compensation package that reflects your hard work and dedication to excellence.
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