Fitness Operations Manager

5 days ago


Greensboro, North Carolina, United States Orangetheory Fitness Full time

About the Role

We're seeking a driven and charismatic Fitness Operations Manager to lead our high-energy Orangetheory Fitness studio. As a key member of our team, you will be responsible for driving membership growth, leading a sales team to exceed targets, and delivering exceptional customer experiences.

Key Responsibilities:

  • Lead a high-performing team of Assistant Managers, Coaches, and Sales Associates to achieve sales and membership goals.
  • Drive exceptional customer service, resolving issues effectively and creating memorable experiences for members.
  • Celebrate member milestones and create engaging events to foster community involvement.
  • Hire, train, and onboard new staff to ensure seamless studio operations.
  • Track and surpass key performance indicators such as membership renewals, retail sales, and attendance.

Requirements:

  • Bachelor's degree preferred
  • 1-2 years in fitness or retail management with sales experience
  • Excellent communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Availability for retail hours, including weekends

Perks & Benefits:

  • FREE Orangetheory workouts
  • Paid time off, flexible schedules, and fitness-casual dress code
  • Health, Dental, Vision, 401k, and Paid Parental Leave
  • Performance-based bonus program
  • A fun, collaborative work environment with ongoing training and growth opportunities

Salary Estimate: $55,000 - $65,000 per year based on experience and location. We offer a competitive compensation package that reflects your hard work and dedication to excellence.



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