Project Manager

1 day ago

Cincinnati, Ohio, United States Cat Software Services Inc. Full time
Job Description

We are seeking a highly skilled Project Manager to join our team at Cat Software Services Inc.

The ideal candidate will have deep experience working in waterfall environments and knowledge of the Agile process. They will be responsible for delivering high-quality project deliverables and meeting target delivery dates.

Key Responsibilities
  • Utilize various elicitation techniques to deliver high-quality project deliverables in support of project delivery.
  • Plan and monitor activities related to business analysis, performing stakeholder analysis and selecting appropriate project approach and estimates business analysis effort regarding project deliverables.
  • Build and maintain strong working relationships with program and project managers to ensure clear understanding of program and project goals, objectives, scope, and deliverables.
  • Elicit requirements documentation, including supporting multiple delivery methodologies while collaborating with multiple business analysts to deliver a comprehensive package of project deliverables.
  • Communicate stakeholder needs, collaborate with technology partners to identify solution options, and ensure solutions are well documented and understood by all project stakeholders.
  • Effectively communicate and document project needs via deliverables such as RAP documents, user stories, diagrams, process flows, and data mapping documents.
  • Identify multiple types of requirements and document these as needed.
  • Ensure clear, concise, and consumable deliverables are documented and approved by all project stakeholders.
  • Coordinate and facilitate meetings with representatives from all levels of the organization, vendors, and regulatory agencies as required to support planning, validation, and final deployment processes.
Requirements
  • At least 8-10 years of professional, IT Business Analysis experience.
  • Comfortable with working 100% onsite in downtown Cincinnati.
  • Ability to operate and execute job responsibilities with minimal direction.
  • Solid waterfall experience.
  • Comfortable with a Gap Analysis.
  • Financial or insurance domain experience is a nice plus.
  • Experience working on call center related projects and applications is an added bonus, but not required.
Leadership Responsibilities
  • Mentors and coaches others in business analysis documentation techniques, standards, and best practices.
  • Proactively pursues self-development and improvement in delivery assurance skills on a control basis.
  • Works with moderate supervision and is empowered to make an established range of decisions, escalating to management when necessary and updating management on a regular basis.
  • Establishes and maintains positive working relationships with associates and vendors at all levels.
  • Establishes, fosters, and maintains working relationships with project stakeholders and other groups throughout the organization.
  • Acts as a change agent across the enterprise in support of best practices and where applicable, advocates PMO services.

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