IT Project Manager

4 days ago

Cincinnati, Ohio, United States Cat Software Services Inc. Full time
Job Title: IT Project Manager

We are seeking an experienced IT Project Manager to join our team at Cat Software Services Inc. The ideal candidate will have a strong background in project management, business analysis, and IT project delivery.

Key Responsibilities:
  • Deliver high-quality project deliverables and meet target delivery dates.
  • Utilize various elicitation techniques to deliver high-quality project deliverables in support of project delivery.
  • Plan and monitor activities related to business analysis, perform stakeholder analysis, and select appropriate project approach and estimates business analysis effort regarding project deliverables.
  • Build and maintain strong working relationships with program and project managers to ensure clear understanding of program and project goals, objectives, scope, and deliverables.
  • Collaborate with technology partners to identify solution options, ensure solutions are well documented and understood by all project stakeholders, and ensure traceability of multiple types of requirements to business objectives, test cases, and solutions.
  • Effectively communicate and document project needs via deliverables such as RAP (Requirements Analysis Package) documents, user stories, diagrams, process flows, and data mapping documents.
  • Identify multiple types of requirements and document these as needed, ensure clear, concise, and consumable deliverables are documented and approved by all project stakeholders, and ensure hand-off of documentation across multiple business analysts is understood and occurs as needed.
  • Convey an appropriate sense of urgency when risks and issues arise throughout the delivery of projects as related to project deliverables as well as potential need for prioritization and escalation.
  • Coordinate and facilitate meetings with representatives from all levels of the organization, vendors, and regulatory agencies as required to support planning, validation, and final deployment processes.
Requirements:
  • At least 8-10 years of professional, IT Business Analysis experience.
  • Comfortable with working 100% onsite in downtown Cincinnati (with in-person interview).
  • Ability to operate and execute job responsibilities with minimal direction.
  • Solid waterfall experience.
  • Comfortable with a Gap Analysis.
  • Financial or insurance domain experience is a nice plus.
  • Experience working on call center-related projects and applications is an added bonus, but not required.
Leadership Responsibilities:
  • Mentors and coaches others in business analysis documentation techniques, standards, and best practices.
  • Proactively pursues self-development and improvement in delivery assurance skills on a control basis.
  • Works with moderate supervision and is empowered to make an established range of decisions, escalating to management when necessary and updating management on a regular basis.
  • Establishes and maintains positive working relationships with associates and vendors at all levels.
  • Establishes, fosters, and maintains working relationships with project stakeholders and other groups throughout the organization.
  • Acts as a change agent across the enterprise in support of best practices and where applicable, advocates PMO services.

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